Current order backlog is approximate five (5) work days!


ORDERING INSTRUCTIONS

We ship parcels daily via First Class/Priority Mail, or by Second-Day or Next-Day UPS upon request. Our detailed catalogs describe material accurately, and if its ugly, we say so! Your satisfaction is guaranteed, always! We have relied upon repeat customers for over thirty years, and your business is important to us! When placing an order from our diamond inventory, please specify the country as well as lot number of the sample(s)!

All prices are in U.S dollars, and sizes are approximate and in metric units unless noted otherwise. For each specimen or item requested, simply list the name, it' locality/description, size and price, and subtotal your order.   Our shipping and handling charges have not increased in a number of years despite price increases absorbed at our end. However, new minimum shipping & handling charges are as follows, and we reserve the right to bill actual shipping costs in all cases if they exceed these minimums:


Orders $0 to $100 S/H = $6.00
Orders $101 to $200 S/H = $8.50
Orders $201 to $500 S/H=5%
Orders over $500 S/H=4%


These charges cover First Class/Priority Mail plus full insurance for domestic orders. Second-Day or Next-Day UPS are at additional cost.

ATTENTION FOREIGN CUSTOMERS: Our diamond crystals are not intended for export, and they may only be sold within the continental United States.

New York residents must add appropriate sales tax to their total order unless a resale certificate is submitted with order or on file with us.

We accept orders by mail, fax, E-Mail or telephone, and payment by check, money order or credit card is required with each order. We accept Visa, MasterCard, Discover, and American Express. If paying by credit card, send card number, expiration date and daytime telephone number. A printed receipt will accompany your parcel. NOTE TO CREDIT CARD CUSTOMERS: Please indicate the actual billing address of the credit card you are using, regardless of the order shipping address, in order to avoid the new AVS surcharges being implemented by the credit card companies! We do not ship on approval or by C.O.D.; wire transfers and payments in any valid free-world currency at a modest discount can be arranged. Please inquire for fees and details.

All specimens are guaranteed as advertised, and we are the only mineral dealer in the U.S. with in-house Energy Dispersive Spectroscopy capability to ensure identification accuracy. Specimen returns are accepted within 10 days for exchange credit only if paid by credit card, or a standard 15% restocking fee will be applied to returns for reasons other than incorrect specimen identification. Returns are not accepted after 30 days. Minimum order is US$25.00.

Our E-Mail address for orders is:
or telephone us at Excalibur Mineral Corp: (434) 964-0875 during normal business hours (M-F 9:00AM-4:00PM)

Please do not send file attachments, photographs or other unopened, executable files with your email messages as they will be discarded without being opened.